Agent Solutions

Solutions for your business

Pick and choose from our range of white label services, creating a package which suits you. You only pay for the services you need.

Our expertise

We understand what you do.  You can select services to complement your existing in-house capability, or simply let us take responsibility of everything. Our dedicated managers work as passionately as an in-house team, ensuring best practice and compliance with the benefit of ARLA propertymark, RICS, SAFEagent and Client Money Protection. Our people protect your brand, offering your clients and tenants an experienced and professional service.

Save time and money

Focus on what you do best safe in the knowledge you are working with like-minded, experienced and qualified property professionals who are there to help drive and support your business.

“I am very happy to say that Touchstone have provided support services without which we would be unable to deliver the high quality end service that our clients deserve.”  
Graham McKee, Stadium Residential.

Our services at a glance



  • Reference management
  • Drafting and signing tenancy agreements
  • Move-in money collection
  • Deposit registration
  • Inventory and check in management
  • Renewal, addendum and termination administration
  • Legal notice service
Client Accounts

Client Accounts

  • Rent collection
  • Landlord payments
  • Contractor payments
  • Landlord statements
  • Commission payments
  • Bank reconciliations
  • Deposit releases
  • Non resident landlord scheme quarterly / annual returns
Property Management

Property Management

  • Repairs and maintenance management 24/7, 365
  • Compliance certification
  • Inspection management
  • Deposit negotiation
Credit Control

Credit Control

  • Rent arrears control
  • Agent commission management
  • Landlord and tenant query handling

To find out more

please contact

Contact Matthew Duckett

Matthew Duckett

01225 838 326