Case studies

Moorfield Group

The Keel is a one-of-a-kind rental experience for Liverpool that meets the emerging needs of tenants by offering new-build rental apartments with a single professional landlord. Moorfield saw the potential to achieve sustainable returns by attracting long-term customers and keeping them happy. Touchstone manages the property and delivers this promise. Our three onsite managers handle both lettings and property management: an innovative ‘wraparound’ role that provides a familiar face for customers from day one. Touchstone also shared practical management expertise during the early development stage in order to build the foundations for a high quality rental experience. The Keel has drawn a fantastic response, attracting a mix of young professionals, students and retirees with a range of incomes, with all lettings targets being met to date.

"Our primary objective was to create a luxury lifestyle rental product which continues to deliver through its services and management. Touchstone have been instrumental in securing that."